Shipping Policy

At Fujikawa, we want your experience to be smooth from the moment you place your order until your knife arrives at your door. Please review our shipping policy below.

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1. Shipping Within Switzerland

• Free Shipping: All orders shipped within Switzerland qualify for free standard shipping.

• Estimated delivery time: 2–5 business days from the date of dispatch.

• A tracking number will be provided once your order has shipped.

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2. International Shipping

• We are proud to offer worldwide shipping to select regions.

• Additional fees apply for international orders. Shipping costs depend on the destination region and will be calculated at checkout.

• Estimated delivery times vary by country and typically range from 7–21 business days.

• Customers are responsible for any customs duties, import taxes, or local regulations that may apply in their country.

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3. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• Once dispatched, you will receive a confirmation email with tracking details.

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4. Shipping Restrictions

• Due to local laws, some countries may restrict the import of knives. Customers are responsible for ensuring that our products can be legally imported into their country before placing an order.

• Fujikawa is not responsible for delays, holds, or returns caused by customs clearance.

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5. Delivery Issues

• If your package is delayed, lost, or arrives damaged, please contact us immediately at

  fujikawach7@gmail.com

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• We will work with the shipping carrier to resolve the issue as quickly as possible.