Widerrufsrecht

Refund Policy

We value our customers and stand by the quality of our knives. If you are not fully satisfied with your purchase, you may request a refund under the following conditions:

Eligibility for Refunds

  • Refund requests must be submitted within 7 days of receiving your knife.

  • The knife must be returned in its original condition, unused, and in its original packaging.

  • Once we receive the knife, our team will inspect the product to determine if it qualifies for a refund.

Inspection Process

  • If the knife is unused, undamaged, and meets our quality standards, we will approve the refund.

  • If the knife shows signs of use, damage, or wear not related to manufacturing defects, the refund may be declined.

Refund Timeline

  • Approved refunds will be processed within 5 to 21 business days after inspection.

  • The refund will be issued to your original payment method.

  • Please note: Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Shipping Costs

  • Customers are responsible for return shipping costs.