Refund policy
Refund Policy
We value our customers and stand by the quality of our knives. If you are not fully satisfied with your purchase, you may request a refund under the following conditions:
Eligibility for Refunds
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Refund requests must be submitted within 7 days of receiving your knife.
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The knife must be returned in its original condition, unused, and in its original packaging.
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Once we receive the knife, our team will inspect the product to determine if it qualifies for a refund.
Inspection Process
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If the knife is unused, undamaged, and meets our quality standards, we will approve the refund.
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If the knife shows signs of use, damage, or wear not related to manufacturing defects, the refund may be declined.
Refund Timeline
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Approved refunds will be processed within 5 to 21 business days after inspection.
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The refund will be issued to your original payment method.
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Please note: Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.
Shipping Costs
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Customers are responsible for return shipping costs.